It's nice to see small companies that are still willing to freely share their knowledge in this tough climate. 37signals presents Design Not Found: The Best and Worst of Contingency Design and CarbonIQ has released a preview of their user-centered design methods document. Very nicely done on both counts.
...is a weblog about the liberal arts 2.0 edited by Jason Kottke since March 1998 (archives). You can read about me and kottke.org here. If you've got questions, concerns, or interesting links, send them along.