How Sprint PCS loses customers. Sprint wanted Cam to sign a 2-year contract just to switch plans, even though he had been a customer of theirs for 7 years. He switched to T-Mobile and got a new phone in the process.
How Sprint PCS loses customers. Sprint wanted Cam to sign a 2-year contract just to switch plans, even though he had been a customer of theirs for 7 years. He switched to T-Mobile and got a new phone in the process.
This entry was published on May 03, 2005 at 11:25 am.
Tags for this entry: business mobilephones stupidcompanies telephony dumb
kottke.org is a weblog about the liberal arts 2.0 edited by Jason Kottke since March 1998. You can read about me and kottke.org here. If you've got questions, concerns, or an interesting link for me, send them along. Here's the kottke.org RSS feed 
.
Advertise on kottke.org via The Deck.
You're visiting kottke.org. All content by Jason Kottke (contact me) unless otherwise noted, with some restrictions on its use. Good luck will come to those who dig around in the archives. If you've reached this point by accident, I suggest panic. In memory of DFW, rest in peace. Thanks for everything.