How Sprint PCS loses customers  MAY 03 2005

How Sprint PCS loses customers. Sprint wanted Cam to sign a 2-year contract just to switch plans, even though he had been a customer of theirs for 7 years. He switched to T-Mobile and got a new phone in the process.

Read more posts on kottke.org about:
business   dumb   mobile phones   stupid companies   telephony

this is kottke.org

   Front page
   About + contact
   Site archives

You can follow kottke.org on Twitter, Facebook, Tumblr, Feedly, or RSS.

Ad from The Deck

We Work Remotely

 

Enginehosting

Hosting provided EngineHosting