Reservation contract AARON COHEN · AUG 15 2011
Hopeful reservation makers for Chef RJ Cooper's new Rogue 24 in Washington, DC are asked to sign a 2 page contract which defines the cancellation policy (half charge for cancellation 3 days out, full charge for cancellation day of), bans cell phones and cameras, and asks the diners to choose one of 2 tasting menus (with or without wine pairing). The contract is here. I don't know why they use a paper contract and not a webform.
RJ Cooper on changes to the reservation contract at Rogue 24. In their defense, I don't think having a cancellation policy is a problem, especially if it's stated, but not always enforced, as this one was.
I get the sense that you had no idea this contract would be a point of controversy.
No, I didn't. But it's not any different than going to Minibar or Alinea. The difference is that Alinea has six reservationists that can handle that; we have one. Minibar has six seats; we have 52. Komi has a no camera and phone policy in their restaurant. What's the difference? Is it going to make experience better to have a phone? ... I'd rather just sit and really enjoy the experience of a place like this. Are we doing this out of arrogance? No. Are we doing it out of being hyped? No. We're doing it to make sure you as a diner have a valued experience.
(Thanks for the update, Jamie)