Profile by Ken Auletta of Walt Mossberg, the WSJ's technology columnist. It was interesting reading Mossberg's opinion of the Sprint/Samsung UpStage. A couple friends of mine were testing this phone before it came out and it was one of the most poorly designed technology products that I've ever held in my hand. Who knows if the iPhone will actually be worth a crap, but Steve Jobs must rub his hands together with glee when he sees his competitors come out with stuff like this. Mossberg was too easy on it. Auletta has previously profiled Barry Diller, Pointcast, Andy Grove, and Nathan Myhrvold for the New Yorker.
Yet another tale of one of the mobile companies screwing their customers. This time it's Sprint: "After some wrangling, I am assured that the service will be terminated and no fee will be assessed. I even call back later that afternoon to make sure that I have understood the earlier call correctly and that I will not be charged.... I get the bill today, and guess what? A $380 early termination charge (two phones)."
Update: A somewhat happy ending: "After...three hours on the phone with Sprint today, the issue has finally been resolved."
