Walt Mossberg: wireless phone carriers exercise too  JUN 09 2005

Walt Mossberg: wireless phone carriers exercise too much control over the technology their customers can use. "I once saw a sign at the offices of a big cellphone carrier that said, 'It isn't a phone until "Harry" says it's a phone.' But why should it be up to Harry (a real carrier employee whose name I have changed)? Why shouldn't the market decide whether a device is a good phone?"

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