In this video interview, long-time online community expert Randy Farmer explicitly references the broken windows theory and its application to online spaces. He tells an anecdote about how the quick deletion of trolling questions from the front page of Yahoo Answers led to a decline in the number of trolls. (thx, bryce)
...is a weblog about the liberal arts 2.0 edited by Jason Kottke since March 1998 (archives). You can read about me and kottke.org here. If you've got questions, concerns, or interesting links, send them along.