For the first time ever, a Michelin Guide reviewer knowingly sits down to a meal with a journalist, New Yorker writer John Colapinto. The resulting article is pretty interesting; here's my favorite bit:
Le Bernardin was one of only four restaurants in New York (along with Jean Georges, Thomas Keller's Per Se, and the now defunct Alain Ducasse at the Essex House) that earned three stars in the debut issue of the Michelin guide, and it has held on to its three stars ever since. Ripert estimates that revenues increased by eighteen per cent when the first guide came out, but the pressure to hold on to his stars has also escalated.
An 18% increase? Assuming that Le Bernardin was already booked solid before the guide came out and expenses remained constant, that means that the same number of diners generated that increase...presumably Michelin Guide readers spend more on dining than even Le Bernardin regulars do. Margins on Manhattan restaurants, even the fancy ones, generally aren't that large...an 18% increase is insane.
Update: A slight clarification. I fudged the 18% revenue increase into an 18% increase in profits...which isn't the case. But since I'm assuming that the revenue increased was generated by the about same number of customers and that most of the expenses (rent, staff, etc.) stayed the same, the profit margin had to increase by some significant amount (for a Manhattan restaurant). And if those new customers ordered more tasting menus or more expensive bottles of wine, I would assume that the profit margin on those items are higher than average as well. So, my guess is that if you asked Eric Ripert if Le Bernardin's profit margin increased after the Michelin Guide came out, he would answer in the affirmative...but it wouldn't be an 18% increase.
With a bit of research and social engineering, an enterprising burger enthusiast has figured out the recipe for the infamous Shake Shack burger.
Exclamation point interlude: !!!!!!!!!!!!!
Upon tasting it, my immediate thoughts are mayo, ketchup, a little yellow mustard, a hint of garlic and paprika, perhaps a touch of cayenne pepper, and an elusive sour quality that I can't quite pinpoint. It's definitely not just vinegar or lemon juice, nor is does it have the cloying sweetness of relish. Pickle juice? Cornichon? Some other type of vinegar? I can't figure it out. This was going to take a little more effort.
Totally doing this for dinner one of these nights. We'll probably cheat on the ground beef...we've got some Pat LaFrieda patties stockpiled in the freezer.
Challenged to enjoy the food at The Cheesecake Factory, Michael Ruhlman finds some good dishes and a not so good overall impression.
The fact that any of the 146 [Cheesecake Factory restaurants] around the country can put out this astonishing variety of food is an impressive work of corporate organization and efficiency.
If you're daunted by The French Laundry Cookbook and Under Pressure, Thomas Keller is coming out with a more accessible cookbook based on his casual Yountville restaurant: Ad Hoc at Home.
Keller showcases dishes that can be made every day (and not just for special occasions). Invaluable lessons, secrets, tips and tricks -- as well as charming personal anecdotes -- accompany recipes for such classics as the best fried chicken, beef Stroganoff, roasted spring leg of lamb, hamburger, the crispiest fried fish, chicken soup with dumplings, potato hash with bacon and melted onions, and superlative grilled cheese sandwiches, apple fritters, buttermilk biscuits, relishes and pickles, cherry pie -- 200 recipes in all.
It's due November 1. Ruhlman, did you have a hand in this one?
Update: Ruhlman says "yes".
Get yer clickity fingers ready: you can pre-order the Momofuku cookbook on Amazon. Publication date is October 27, 2009. It is likely to include the several recipes that David Chang shared with Gourmet magazine in Oct 2007 like the brussels sprouts and the still-amazing pork buns. (via serious eats)
Update: NY Times food critic Frank Bruni also has a book coming out soon: Born Round (weird title).
A Vermont IHOP is the only restaurant in the chain of ~1400 to serve real maple syrup with its pancakes.
You can't open up a Vermont pancake shop without Vermont maple syrup.
This story offers up a microcosm of the contemporary American experience.
Banh Mi Saigon Bakery, one of my favorite places to get my lunch on, gets a shout-out in the NY Times. The bread is really fantastic. I'm intrigued by the sandwich at Silent H called the Greenpoint:
Elsewhere in Brooklyn, where authenticity is not as strictly enforced, Vinh Nguyen has created a succulent banh mi at Silent H called the Greenpoint: a tribute to the area's many traditional Polish butcher shops. Instead of cha lua, smooth pork terrine, he lays on Krakowska kielbasa, a smoked sausage. "That smokiness and pepperiness makes perfect sense on a banh mi," he said. "I would be a fool to ignore these great traditional products being made in my neighborhood."
Yes, more sandwiches!
A fifteen-year old foodie used some of the money from his summer job to go dine solo at Per Se. In an attempt to secure the hard-to-get reservation, he asked to be excused from his classroom and dialed the reservations line while hiding in the bathroom.
It was September 29th; exactly two months from the Saturday of Thanksgiving break and one of the few times I would be able to make the trek up to New York to dine at Per Se. I would have to call to make the reservation at Per Se at exactly 10 A.M today if I had any hope of getting that Saturday reservation. The only problem? I had school.
I sat patiently in my 9:30 - 10:25 science class as the clock neared 10. Very strategically, at exactly 9:57, I innocently asked to use the bathroom. I walked, no sprinted to the bathroom down the hall. I scrolled down my contact list until I reached Per Se, then dialed, and waited...
Eat me daily rounds up a recent AIGA event about food. The most interesting tidbit came from Matteo Bologna's speech. Bologna designs restaurants, most notably for Keith McNally (Pastis, Balthazar, Morandi, Schillers, etc.).
Really fascinating was what he and McNally did for Pastis -- it doesn't actually have a visual brand. McNally wanted the restaurant to look like it had been in the neighborhood for years, so Bologna constructed this narrative of a family that had maintained the restaurant for a century, and each generation some element gets updated or redesigned, but without going for consistency or even style. The result is completely different-looking signage, awnings, menus, wine lists, checks... everything uses a different palette, type set, but its essential Frenchiness ties everything together. It's an anti-brand.
The name of the restaurant is thus a play on pastiche in addition to being named after the French aperitif. (via eater)
More on the Saigon Grill saga: the owners were arrested yesterday on over 400 counts of "violating minimum-wage laws, falsifying business records and defrauding the state's unemployment insurance system".
"Like so many restaurants across New York City, Saigon Grill was run on the backs of its workers," Mr. Cuomo said in a statement. "These workers allowed the business to thrive, and in exchange they were allegedly cheated out of wages, fined for ridiculous reasons" and, he said, "pulled into a painstaking ploy to cover it all up."
(thx, nick)
This NY Times article about Shopsin's is full of wisdom and bullshit (sometimes both at the same time) from owner Kenny Shopsin.
"I dedicate myself to consuming all sorts of ideas," says Shopsin, an avid reader and Internet crawler. "Eventually something inside me, probably skewed by my erotic feelings about breasts and things like that, assembles a product and just shoots it up." For example, a recent item on the food blog Serious Eats about foods on a stick led to the State Fair combo plate: corn-dog sausage, s'mores pancakes and chicken-fried eggs. New dishes are printed on the menu the same day: "I spent almost $3,000 on toner in the last three months," Shopsin says.
Love it. Check out the video of Shopsin cooking his mac 'n' cheese pancakes.
One of the most popular events of the annual New Yorker Festival is Calvin Trillin's food-oriented walking tour of SoHo, Greenwich Village, Chinatown, and Little Italy. According to the New York Times, one of the tour's favorite destinations is Banh Mi Saigon Bakery, also one of my top lunch destinations.
Standing outside, dipping his roll into peanut sauce, he said he liked to eat standing up. "If I couldn't eat in a four-star restaurant again, it would mean nothing to me," he said. "But if someone said I couldn't eat any more cilantro, I would be very upset."
Remember the fun we had reading about this root beer tasting a few months back? The #1 root beer from that tasting, Sprecher (from Wisconsin), is now available on the root beer section of the menu at Ssam Bar. My Moscato d'Asti-addled brain forgot to get a bottle to go when I was there last, but I'll be back for you soon, Sprecher.
The Washington Post takes a stroll through Manhattan, circa the Mad Men era.
Sterling Cooper, as every fan with a pause button knows, is at 405 Madison Ave., an address that...does not exist. If it did exist, it would be where a bank of Chase ATMs is now, not the ideal spot to spend the morning, but don't worry, soon it will be 11:30 and time for your first cocktail.
One place the article doesn't mention is Lutèce, the fancy French place frequented by the bigwigs in the show. It closed in 2004. (thx, jake)
As part of their monster 40th anniversary celebration, New York magazine has some notes from the past four decades of food and dining in NYC. Gael Greene remembers her favorite meal as a restaurant critic and also lists the 14 most important NYC restaurants over the past 40 years. No Union Square Cafe? Meyer deserves some credit for taking the stuffiness out of NYC dining.
Legendary chef André Soltner and David Chang share a conversation about the state of food in the city. When Soltner was asked if he did interviews, he replied:
If they came to Lutèce, if they came to my kitchen, yes. I would not go out. If they asked me to go to Chicago to do a fund-raising dinner, it was, "No." If they asked me to come to give me a prize or whatever, I said, "Only on Sundays, when I'm not in the kitchen." I was sort of a slave to my restaurant. And my wife too. I don't say it was right. Today, I maybe say it was wrong. Years ago, in Paris, we had no money. But when we were more comfortable, maybe twenty years later, I said, "Simone, you know, you've paid your dues and everything, I buy you whatever you wish." I was thinking to buy her a ring or a necklace or something like that. "Whatever you wish, tell me." She looked at me and said, "Take me to a movie." For twenty years, I hadn't taken her to a movie. I woke up. I said, "Oh my God, what did I do to my wife?"
And finally but wonderfully, a timeline of food in NYC. The first McDonald's opened here in 1972 and Starbucks in 1994. Hanger steak was big in 1990.
The Russian/Georgian conflict has proven the McDonald's theory of war wrong. The theory stated that no two countries with McDonald's restaurants would ever go to war with each other. (via mr)
Update: Depending on what you consider a war, the theory has been proven incorrect before. (thx, lots of folks who sent this in)
Michael Ruhlman has some photos of the Alinea book in the wild. Though possibly biased, he says it's a beaut.
Grant and his partner Nick Kokonas, along with designer Martin Kastner and his wife, photographer Lara Kastner, wanted to do it on their own and so they have. Kastner, I believe a sculptor by trade, had never designed a book. His wife had never photographed a book, food or otherwise. Grant and Nick had never done a book either. And they were told by numerous publishers (in a nasally dismissive tone, Kokonas suggested) that they just didn't have the skill or experience to do what they wanted to ("Gray pages?! You can't do gray pages!" "You can't sell a book like this at that price.")
As mentioned in the post, the Alinea book is only $31.50 if you order through Amazon.
Joel Spolsky, popular tech writer and founder of Fog Creek Software, has an article in the September 2008 issue of Inc. called How Hard Could It Be: How I Learned to Love Middle Managers. In it, Spolsky details how he came to the idea of building a small company where middle management was unnecessary. He took particular inspiration from an article he read about a GE plant.
It was about a General Electric plant in Durham, North Carolina, that made jet engines, and it offered a portrait of the perfect work environment: a factory that had more than 170 employees but just one boss. All the engine technicians reported directly to the plant manager, who did not have the time or the inclination to micromanage. There was no time clock, and people set their own schedules. Pay was egalitarian (there were only three pay grades), and workers who assembled the engines could switch tasks each day so their jobs were not monotonous. The result? In terms of quality, the plant was nearly perfect. Three-quarters of the engines it produced were flawless, and the remaining 25 percent typically had only a slight cosmetic defect.
The no-management rule worked at Fog Creek for a time but as the employee count crept up, cracks appeared in the system. Employees became disgrunted, in part because of a perceived lack of availability of the only two members of management, the CEO (Spolsky) and the president. To fix the problem, Fog Creek established a small layer of middle management.
First, we eliminated the need to get both me and Michael in the room. You have a question? I'm the CEO. Talk to me. If I want to consult with Michael, that's my problem, not yours. Second, we appointed leaders for two of the programming teams -- in effect, creating that layer of hierarchy that I had tried to avoid.
And frankly, people here seem to be happier with a little bit of middle management. Not middle management that's going to overrule the decisions they make on their own. Not symbolic middle management that only makes people feel important. But middle management that creates useful channels of communication. If my job is getting obstacles out of the way so my employees can get their work done, these managers exist so that, when an employee has a local problem, there's someone there, in the office next door, whom they can talk to.
Given his inital progressive approach to building a company, I'm surprised that Spolsky didn't try something a bit different. For instance, Adaptive Path is structured using an advocate system. AP co-founder Peter Merholz explained the system to me via email.
It's a way of avoiding typical management structures, where you have people reporting up a hierarchy. Our current structure has two levels... Executive management, and everyone else. That "everyone else" doesn't report to the executive management. Instead, the report to one another through the advocate system. Each employee has an advocate. An advocate is like a manager, except they don't tell you what to do. They are there to help you achieve what you want, professionally. Employees choose their own advocates. They simply ask someone if they would be their advocate.
Merholz allows that what the advocacy system doesn't help with is communication across the organization -- the very problem that was plaguing Fog Creek -- and would likely work best alongside a light layer of middle management. But with the right guidelines and some slight changes, I believe it could work well in a company of 20-30 employees.
The Grey Dog's Coffee restaurants -- there are two locations in Manhattan -- use a slightly different system of rotating management. Co-owner David Ethan explains.
From a historic perspective, I like to think that it's one of the few truly bohemian places left in New York City, just based on the way we run it, like a commune. The management system here is that everybody manages. In order to work here you have two tries to show you can manage the place and if you can't, you're fired. Everybody manages about one shift a week and everybody's equal. People work hard for each other. I don't want to let you down because tomorrow it will be me. And I think they enjoy the responsibility of running a New York City restaurant. They get to pick the music, set the vibe, the lighting, everything. And they're all pretty laid back, so it's got a bohemian nature.
Running a restaurant each day and operating a software development company are quite different (for one thing, having a new boss every week wouldn't work at a company like Fog Creek), but rotating managers on a project-by-project basis might work well. (BTW, I think Adaptive Path at one point rotated the presidency of the company through each of the founders in one-year chunks.)
Pentagram's organizational structure provides a third possible way of avoiding a traditional system of middle management...although probably less germane to the Fog Creek situation than the previous two examples. The company is composed of several loosely connected teams that operate more or less autonomously while sharing some necessary services. Pentagram partner Paula Scher explained the system in her book, Make It Bigger.
As a design firm Pentagram's structure is unique; it is essentially a group of small businesses linked together financially through necessary services and through mutual interests. Each partner maintains a design team, usually consisting of a senior designer, a couple of junior designers, and a project coordinator. The partners share accounting services, secretarial and reception services, and maintain a shared archive. Pentagram partners are responsible for attracting and developing their own business, but they pool their billings, draw the same salary, and share profit in the form of an annual bonus. It's a cooperative...
She goes on to add:
Pentagram's unique structure enabled me to operate as if I were a principal at a powerful corporate design firm while maintaining the individuality of a small practitioner.
Working small with the resources of a bigger firm, that's the common thread here. I imagine there are many more similar approaches but these are a few I've run across in the past couple of years.
Here's a clip from the This American Life TV show about a hot dog joint in Chicago called The Wieners Circle. On weekend nights after the bars close, the staff and drunken patrons yell verbal abuse at one another like prison inmates or Jerry Springer's guests.
This, this free-for-all has doubled their business, Larry and Barry figure. They end up seeing a side of people that, honestly, changes how you feel about everybody. You really wish you never saw it.
There are several other Wieners Circle videos on YouTube, including one where a customer orders a chocolate shake, throws down $40, and one of the workers begins to take her shirt off. (via delicious ghost)
Caroline Kininmonth runs a restaurant in Australia that doesn't serve food. The place is BYOF and donations are accepted in a box next to the front door. (thx, john)
New York Times food critic Frank Bruni tries out the Urbanspoon restaurant-seeking application on the iPhone (shake the phone to find restaurant options near you) and ends up writing a pretty convincing argument for individual expertise over collective wisdom.
I locked in a price of two dollar signs and shook again. Up came the Morgan Dining Room, and off went an alarm in my head. Isn't the Morgan Dining Room a lunch place that's closed most nights? I called to make sure, and, sure enough, got a recording.
Urbanspoon is more of a beginning than an end, unable to factor in, for example, whether the restaurant it's recommending books up a month in advance (Babbo, for example) or often has long waits (Momofuku Ssam Bar). That's a troublesome shortcoming in New York, where competition for seats in the most popular places is fierce.
A book by the proprietor of the Waiter Rant blog is finally due out at the end of July.
According to The Waiter, eighty percent of customers are nice people just looking for something to eat. The remaining twenty percent, however, are socially maladjusted psychopaths. Waiter Rant offers the server's unique point of view, replete with tales of customer stupidity, arrogant misbehavior, and unseen bits of human grace transpiring in the most unlikely places. Through outrageous stories, The Waiter reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food. The Waiter also shares his ongoing struggle, at age thirty-eight, to figure out if he can finally leave the first job at which he's truly thrived.
A reporter checks out the family meals -- the quick meal eaten by the staff of a restaurant before the dinner service starts -- at various NYC restaurants.
At considerably more lofty establishments, though, formal family meals take place shortly before lunch or dinner service, giving staff members time to both relax and rev up before their long and arduous shifts. It's a simple concept, and as I discovered while hopping from one acclaimed New York restaurant to the next, if you're lucky to work somewhere that serves caramelized, blanched, or poached vegetables, rather than "bloomin' " ones, you're in for a real treat.
I was wondering the other day what the family meal is like at a place like Alinea, where the kitchen doesn't have a lot of traditional cooking implements. Does everyone just get a spoonful of powdered pork chops and 15 minutes at the pea soup IV drip station at some point during the evening? (via eater)
Update: Family meal at Alinea sounds downright normal:
Family meal was green salad with vinaigrette; baked potatoes with sour cream, chives, bacon, and a bacon and eggs mayo; blanched broccoli; carrot cake with cream cheese frosting; and a huge tub of iced coffee. I also brought a box of assorted Chinese pastry snacks from Richwell Market in Chinatown - including pastry-wrapped thousand-year-old egg.
(thx, kathryn)
Washington Post writer admits to having a fantasy of correcting typos in restaurant menus with "a distinctive purple pen". But sometimes the computer's spellchecker is no help.
Despite my attempts to stop it, my Microsoft Word program would always change the word for Italy's famous cured meat into what it assumed I meant to type. The night we closed an issue, I would have nightmares that when the magazine hit the stands, one of my reviews would describe "the delicate sweet and salty balance of melon and prostitute."
A fancy Manhattan restaurant opened by famed chef Jean-Georges Vongerichten features on its menu a dish called "Sea Urchin Bukkake". It, er, comes with "all the condiments of bukkake". (I could go on, but that's a good place to stop.)
A really nice remembrance of Florent, a beloved meatpacking district restaurant set to close its doors next month, by the people who knew the restaurant best.
The first time I went to Florent I had been out very late at night with some friends and we were looking for somewhere to go for breakfast at about, you know, 3:30 or 4 o'clock in the morning. We went down there and it was very dark and we came onto Gansevoort Street and the restaurant was lit up and it looked - it looked almost like a mirage. It felt magical.
The article is not just a history of Florent but also of a Manhattan and New York City that is all but gone. Says Calvin Klein:
It was alive with real downtown character types who dressed every which way: from straight, creative types of all ages, young and old, to transvestites, to probably local prostitutes. It was downtown. It was real downtown. That's when they were cutting meat all night long. And that was during the Studio 54 days. We were young and we were having a lot of fun and we were out all night. And we'd end up in the meatpacking district, at the clubs. You went to Florent after the clubs.
The New Yorker profiles chef Grant Achatz this week. The piece focuses on his restaurant, Alinea, and the battle with tongue cancer that threatened his life, and worse to Achatz, his career and passion. The loss of his sense of taste had a bright side:
Because his ability to taste has come back over time, Achatz feels that he is understanding the sense in a new way -- the way you would if you could see only in black-and-white and, one by one, colors were restored to you. He says, "When I first tasted a vanilla milkshake" -- after the end of his treatment -- "it tasted very sweet to me, because there's no salt, no acid. It just tasted sweet. Now, introduce bitter, so now I'm understanding the relationship between sweet and bitter -- how they work together and how they balance. And now, as salt comes back, I understand the relationship among the three components."
In the Diner's Journal, Pete Wells contrasts Achatz with another chef that the New Yorker recently profiled, Momofuku's David Chang.
In March, The New Yorker published a profile of a chef who was about to open a restaurant. The chef complained about his health, worried about the future and cursed as if he had slammed his thumb in a car door.
On Monday, the magazine will publish a profile of another chef. Last year a doctor told this chef that he had advanced oral cancer and that unless he had his tongue cut out, he would be dead within a few months. According to The New Yorker, the chef reacted as if he'd just been handed a particularly challenging logic problem.
The point of the contrast is not to marginalize Chang's problems or his reaction to them but to demonstrate what a different approach Achatz takes to kitchen work than the typical (stereotypical?) Anthony Bourdainity of the restaurant kitchen.
The NYer article includes an online companion, a slideshow of photos of the latest menu items at Alinea and chef Achatz, looking very Seth Bullock.
Nice anecdote from a former line chef at the French Laundry about Eric Ziebold, then the sous-chef there.
He was TFL's first ever sous chef and to this day I have never seen any one person work so many hours. (He, Thomas & Laura all put in 17-19 hour days, 7 days a week.) Everyone knows The French Laundry is an amazing restaurant, but few know why. It's easy to blame or praise one person, but the truth is that it takes a village.
Four chefs talk about how their kitchens are laid out in this month's Metropolis. Here's Dan Barber talking about his role at Blue Hill at Stone Barns:
At the same time, I don't think the cooks look at me as a real community member. I'm not that cozy paternal figure. I'm always doing different things, and it creates this atmosphere where the cooks are on the balls of their feet. They're thinking, Where's he going next, what's happening next? There's a little bit of confusion. I think that's good. It's hard to articulate, because you think of the kitchen as very organized; and, like I said, the more control you have, the better. But a little bit of chaos creates tension. And that creates energy and passion, and it tends to make you season something the right way or reach for something that would add this, that, or the other thing.
The other chefs are Alice Waters, Grant Achatz, and Wylie Dufresne. The one thing they all talked about is the importance of open sight lines, both between the dining room and kitchen and among the chefs in the kitchen.
After 10 years, kottke.org favorite New Green Bo (still the best soup dumplings in town, IMO) has changed its name to Nice Green Bo.
We're 10 years old, and we have so many nice customers, so we made it Nice Green Bo.
(via eater)
Update: My officemate Scott snapped a photo of the new signage during lunch.
I required redemption. When I arrived home two weeks ago after work, I was informed by my wife that I'd forgotten our anniversary. Eep. To partially make up for my cliched gaffe, I put my efforts towards getting a reservation at Momofuku Ko...the notoriously hard-to-get-into Momofuku Ko.1 We're big fans of the other two Momofukus, so I logged into their online reservation system and happened to get something for last Friday night.
But this isn't a story about their reservation system; too many of those have been written already. Bottom line: the food is wonderful and should be the focus of any Ko tale. Two dishes in particular were the equal of any I've had at other more expensive restaurants. The first was a pea soup with the most tender langoustine. The second dish, the superstar of the restaurant, was a coddled egg with caviar, onion soubise, and tiny potato chips (photo). Didn't want that one to end. And I didn't even mention the shaved foie gras (with Reisling built right in!) or the English muffins amuse or the nice wine pairings.
For the full food porn treatment, check out Kathryn's photoset, a review at Goodies First, Ed Levine's preview, Ruth Reichl's first look, and a review by The Wandering Eater.
[1] Two quick notes on the reservation process.
1. I spent all of five minutes on a Saturday morning making the reservation on the Ko web site. It can be done.
2. Chang and co. are serious about the web site being the only way to get into the restaurant. As we were leaving after our meal, a friend of Chang's and bona fide celebrity stopped in to say hi. After some chit chat, the fellow asked if he could get a reservation at Ko for the next evening. Chang laughed, apologized, and told him that he had to go through the web site. They're not kidding around, folks. ↩
Frank Bruni, the food critic for the NY Times, wrote yesterday about the difficulty of getting a reservation at David Chang's new Momofuku Ko restaurant. Ko's online reservation system is the *only* way of procuring a seat at the tiny Manhattan restaurant...no walk-ins, no friends of the chef or celebs getting preferential treatment. It works more or less like Ticketmaster's online ticketing: you select the number of guests, it shows you the available reservation times (if any), you click on a time, and if that time is still available when you click it, only then does the system hold your choice while you fill in some information.
It's a simple system; seats for dinner are released on the site a week in advance at 10am each day and the people that click on their preferred times first get the reservations. Ko takes only 32 reservations each night and the restaurant is one of the hottest in town, which means that all the reservations are gone each day in seconds...sometimes in 2 or 3 seconds. Just like Radiohead tickets on Ticketmaster.
Except that diners are not used to this sort of thing. One of Bruni's readers got irritated that he got through to the pick-a-time screen but then when he clicked on his preferred time was told that the reservation was already gone. Someone had beaten him to the punch. So he emailed the restaurant for an explanation. The exchange between the restaurant and the snubbed patron should be familiar with anyone who has done web development for clients or any kind of tech support.
In a nutshell, the would-be patron said (and I'm paraphrasing here), "your system is unfair and broken," and the folks at Ko replied, "sorry, that's how the internet works". The comments on the post are both fascinating and disappointing, with many people attempting to debunk Ko's seemingly lame excuse of, well, that's how the internet works. Except that's pretty much the right answer...although it's clearer to say that that's how a web server communicates with a web browser (and even that is a bit imprecise). When the pick-a-time page is downloaded by a particular browser, it's based on the information the web server had when it sent the page out. The page sits unchanged on your computer -- it doesn't know anything about how many reservations the web server has left to dole out -- until the person clicks on a time. An anonymous commenter in Bruni's thread nails the choice that a web developer has to face in this instance:
This is a multi-user concurrency problem that all sites with limited inventory and a high demand (users all clicking the button all at the same time) have to deal with. It's not an easy problem to solve.
The easier method (which the Ko site has chosen) is to not "lock" a reservation slot until the very end. You submit your party size and the system looks for available slots that it knows about. It shows you the calendar page, with the available slots it knows about (if any). This doesn't update in real time because they haven't implemented it to know about the current state of inventory. This can be done, but it's more complicated.
The more complicated method is to lock a reservation slot upon beginning of the checkout process, with a time out occurring if the user takes too long to finish, or some other error occurs (in other systems this can be a blacklisted credit card number). If this happens, the system throws the reservation slot back into the pool. However, you need to give people a mechanism to keep trying for ones that get thrown back into the pool (like a "Try Again" button).
Building something like this not impossible (see Ticketmaster) but requires a much more real-time system that is aware of who has what, and what stage of the checkout process they're in - in addition to total available inventory. Building a robust system like this is not cheap.
Even then, you might get shut out. You submit your party size, everything is already gone, and you never get to the calendar page. It just moves up the "sold out" disappointment to earlier in the process.
A subsequent commenter suggests using "Web 2.0" technologies (I think he's talking specifically about Ajax) but as Anonymous suggests, that would increase the complexity of the system on the server side (unnecessarily in my mind) while moving up the "'sold out' disappointment to earlier in the process". Plus, that sort of system could put you "on hold" for several minutes while the reservations are taken by the folks in front of you until you're told, "too bad, all gone". I'm not sure that's preferable to being told sooner and may result in much more irritation on the part of potential diners.
In my opinion (as a web developer and as someone who has used Ko's reservation system from start to finish), Ko's system does it right. You're locked into a reservation by the system only when you've chosen exactly what you want. It favors the web user who's prepared & lucky and is simple for Ko to implement and maintain. That the logic used to produce this simple system takes three paragraphs to explain to an end user is irrelevent. After all, a restaurant dinner is easy to eat but explaining how it came to be that way fills entire books.
This might seem too inside baseball for most readers -- the number of people interested in new NYC restaurants *and* web development is likely quite small, even among kottke.org's readership -- but there's an interesting conflict going on here between technology and customer service. What kind of a problem is this...technological or social? Bruni's correspondent blamed the technology and much of the focus of the discussion has been on the process of procuring a reservation. But the main limiting factor is the enormous demand for seats; tens of thousands of people a week vying for a few hundred seats per week. The technology is largely irrelevent; whatever Ko does, however well the reservation system works or doesn't work, nearly all of the people interacting with the restaurant are going to be disappointed that they didn't get in.
A list of amusing restaurant names presented somewhat oddly in scholarly paper format. Pony Espresso is a coffeehouse in Wyoming, Wiener Takes All in a hot dog place in Illinois, and Wholly Mackerel is a Gulf Coast seafood place.
This week's New Yorker has a profile of David Chang, chef/owner of the Momofuku family of restaurants. The profile isn't online but Ed Levine has a nice write-up with some quotes.
Just because we're not Per Se, just because we're not Daniel, just because we're not a four-star restaurant, why can't we have the same fucking standards? If we start being accountable for not only our own actions but for everyone else's actions, we're gonna do some awesome shit. [...] I know we've won awards, all this stuff, but it's not because we're doing something special -- I believe it's really because we care more than the next guy.
Reading the article, it appears that Chang is using Michael Ruhlman's The Soul of a Chef as a playbook here. Caring more than the next guy is right out of the Thomas Keller section of the book...with his perfectly cut green tape and fish swimming the correct way on ice, no one cares more than Keller.
The deliverymen at Saigon Grill won their lawsuit against the restaurant's owners. The employees claimed that they were underpaid ($120 for 75 hours per week!), were fired, and then picketed the restaurant for months.
Twenty-eight of the deliverymen were fired during the next two days, in violation of a federal law prohibiting employers from "retaliating against workers for engaging in concerted activity for mutual aid and protection." As the lawsuit dragged on, diners arriving at the Saigon Grill locations were forced to cross picket lines of angry, unemployed workers.
We live near the Greenwich Village location (the enthusiastic chants of the picketing deliverymen could be heard from our living room) and didn't order from them or visit the restaurant during the strike. Assuming the workers are hired back and the restaurant reinstates delivery, we're looking forward to ordering from them again and doling out some big tips.
NYC restaurant advice from a huge douchebag Don Juan about where to wine her, dine her, and then complete the rhyming trifecta later that evening.
I have given much thought to this question of romantic restaurants. In each case you have to study the girl and find the right restaurant for her. One If by Land, Two If by Sea. Forget it. A joke. The Terrace. Never. Never. The minute you walk in she knows what you have in mind. You might as well write her a note 'Tonight I expect to do it.' It's too obvious.
(via eater)
If you can handle just one more, GQ has a long article on David Chang, the chef/co-owner of NYC's Momofuku restaurants.
Three years ago, David Chang was an obscure cook with a failing Manhattan noodle bar. Now he is being hailed as the most innovative and exciting chef America has seen in decades.
Decades? Please. I'm not backing down from my effusive review of Ssam Bar (Ssam Bar is one of my favorite restaurants of all time), but this decades business is bollocks. Just let the man (and his collaborators) cook and open more yummy restaurants.
The just-released Michelin restaurant guide for Tokyo awards more stars to that city's restaurants than New York and Paris put together. And 8 get a 3-star rating, only 2 fewer than in Paris.
Tokyo has more restaurants - at least 160,000 that could be classified as proper "restaurants" - than almost any other urban centre. Paris, by comparison, has little more than 20,000 and New York about 23,000.
There's a lot of handwringing about Tokyo restaurants getting so many stars, but to look at it another way, Paris has 8 times fewer restaurants and has more 3 stars than Tokyo. Not bad.
(via marginal revolution)
A taxonomy of NYC restaurant tables, from the lowly Sucker Tables to the Closer Tables. Two examples of the Closer Table are the cheeky Table Sex at Milk & Honey and the even cheekier Table 69 at Alto.
New York has a decreasing number of Jewish delis, but the reopened Second Avenue Deli will be among them.
Federman said that his clientele has gone from "95 percent Jewish to 50-50" and that changing with the times is part of business. (He now sells three varieties of tofu "cream cheese.") "I think Second Avenue Deli, Katz's, us, we're all making our little sphere of the world a better place," he said. "Doctors and lawyers basically live off other people's misery. Part of the perk of working here is people coming in and being so happy."
The deli's general manager recalled his favorite customers at the old location:
But my favorite was when we had five nuns eating matzoh balls served by a Lebanese waiter -- in a kosher deli. That's New York.
See also a writeup of a panel on Jewish Cuisine and the Evolution of the Jewish Deli on Serious Eats.
A reader of New York's Grub Street blog recenty wrote in, saying that he was about to have surgery that might permanently impair his sense of taste and he was looking for recommendations of places to go for his potential last few meals. Hearing of his plight, Eric Ripert agreed to cook the fellow a special Doomsday Menu at his 4-star restaurant, Le Bernardin.
A few cost-cutting recommendations for restaurants, focusing on discontinuing "several practices that have been introduced to impress rather than to deliver value".
I also think that the array of amuse-bouches, breads and petits fours that an ambitious restaurant now makes an integral part of the meal has got completely out of hand.
(via bruni)
Not sure why Mas warranted so many negative comments on this Chowhound thread about the worst nice restaurants in NYC. We were there last night for my birthday and everything was great: service, wine, and food. It was our 5th or 6th visit over the past 3 years and nothing's ever been amiss.
Teaser trailer for Alinea's cookbook, which is due out in Autumn 2008 and will contain 600 recipes. Pre-orders through the site will get signed copies and early access to a companion web site which will contain more recipes, demo videos, and behind the scenes videos. I'm really appreciating the effort these top chefs and restaurants make to open source their recipes and process...it sounds like between the book and web site, one could open a restaurant serving Alinea's menu. (Whether that restaurant would be successful or not would depend mostly on the 90% of the stuff involved with running a restaurant that doesn't rely on the ability to read a cookbook.)
Update: Jason Fried says businesses could learn a lot from chefs giving their secrets away.
While poking around in the newly opened archives of the New York Times yesterday, I stumbled upon an article called How We Dine (full text in PDF) from January 1, 1859. I'm not well versed in the history of food criticism, but I believe this is perhaps the first restaurant review to appear in the Times and that the unnamed gentleman who wrote it (the byline is "by the Strong-Minded Reporter of the Times") is the progenitor of the paper's later reviewers like Ruth Reichl, Mimi Sheraton, and Frank Bruni.
The article starts off with a directive from the editor-in-chief to "go and dine":
"Very well," replied the editor-in-chief. "Dine somewhere else to-day and somewhere else to-morrow. I wish you to dine everywhere, -- from the Astor House Restaurant to the smallest description of dining saloon in the City, in order that you may furnish an account of all these places. The cashier will pay your expenses."
Before starting on his quest, the reporter differentiates eating from dining -- noting that many believe "whereas all people know how to eat, it is only the French who know how to dine" -- and defines what he means by an American dinner (as opposed to a French one). Here's his list of the types of American dinner to be found in New York, from most comfortable to least:
1. The Family dinner at home.
2. The Stetsonian dinner.
3. The Delmonican, or French dinner.
4. The Minor dinner of the Stetsonian principle.
5. The Eating-house dinner, so called.
6. The Second-class Eating-house dinner.
7. The Third-class Eating-house feed.
The remainder of the article is devoted to descriptions of what a diner might find at each of these types of establishments. Among the places he dined was Delmonico's, where dining in America is said to have originated:
Once let Delmonico have your order, and you are safe. You may repose in peace up to the very moment when you sit down with your guests. No nobleman of England -- no Marquis of the ancienne nobless -- was ever better served or waited on in greater style that you will be in a private room at Delmonico's. The lights will be brilliant, the waiters will be curled and perfumed and gloved, the dishes will be strictly en règle and the wines will come with precision of clock-work that has been duly wound up. If you "pay your money like a gentleman," you will be fed like a gentleman, and no mistake... The cookery, however, will be superb, and the attendance will be good. If you make the ordinary mistakes of a untraveled man, and call for dishes in unusual progression, the waiter will perhaps sneer almost imperceptibly, but he will go no further, if you don't try his feelings too harshly, or put your knife into your mouth.
According to a series of articles by Joe O'Connell, Delmonico's was the first restaurant in the US when it opened in 1830 and invented Eggs Benedict, Oysters Rockefeller, Baked Alaska, Lobster Newberg, and the term "86'd", used when the popular Delmonico Steak (#86 on menu) was sold out, or so the story goes. O'Connell's history of Delmonico's provides us with some context for the How We Dine piece:
The restaurant was a novelty in New York. There were new foods, a courteous staff, and cooking that was unknown at the homes of even the wealthiest New Yorkers. The restaurant was open for lunch and dinner.
The restaurant featured a bill of fare, which was itself new. Those who dined at inns were fed on a set meal for a set price. As a result, everyone was fed the same meal and were charged the same price, whether they ate little or much. In Paris, however, restaurants offered their patrons a "bill of fare", a carte, which listed separate dishes with individual prices. Each patron could choose a combination of dishes which was different from the other patrons. Each dish was priced separately. Thus, the restaurant was able to accommodate the tastes and hunger of each individual. The various dishes and their prices were listed on a carte or (the English translation) "bill of fare". Today, we call it a menu.
And from Delmonico's developed many different types of dining establishments, which the Strong-Minded Reporter set out to document thirty years later. Contrast his visit to Delmonico's with the experience in the "sandwich-room" at Browne's Auction Hotel, an eating-house:
The habitués of the place are rarely questioned at all. The man who has eaten a sandwich every day for the past ten years at the Auction Hotel no sooner takes his seat than a sandwich is set before him. The man who has for the same period indulged daily in pie or hard boiled eggs (there are some men with amazing digestion) is similarly treated. The occasional visitor, however, is briefly questioned by the attendant before whom he takes his place. "Sandwich?" or "Pie?" If he say "Sandwich," in reply, the little man laconically inquires, "Mustard?" The customer nods, and is served. If his mission be pie, instead, a little square morsel of cheese is invariably presented to him. Why such a custom should prevail at these places, no amount of research has yet enabled me to ascertain. Nothing can be more incongruous to pie than cheese, which, according to rule and common sense, is only admissible after pie, as a digester. But the guests at the Auction Hotel invariably take them together, and with strict fairness -- a bite at the pie, and a bite at the cheese, again the pie, and again the cheese, and so on until both are finished.
The experience of being a regular has barely changed in 150 years. And finally, our intrepid reporter visits an unnamed third class eating-house:
The noise in the dining hall is terrific. A guest has no sooner seated himself than a plate is literally flung at him by an irritated and perspiring waiter, loosely habited in an unbuttoned shirt whereof the varying color is, I am given to understand, white on Sunday, and daily darkening until Saturday, when it is mixed white and black -- black predominating. The jerking of the plate is closely followed up by a similar performance with a knife and a steel fork, and immediately succeeding these harmless missiles come a fearful shout from the waiter demanding in hasty tones, "What do you want now?" Having mildly stated what you desire to be served with, the waiter echoes your words in a voice of thunder, goes through the same ceremony with the next man and the next, through an infinite series, and rushes frantically from your presence. Presently returning, he appears with a column of dishes whereof the base is in one hand and the extreme edge of the capital is artfully secured under his chin. He passes down the aisle of guests, and, as he goes, deals out the dishes as he would cards, until the last is served, when he commences again Da Capo. The disgusting manner in which the individuals who dine at this place, thrust their food into their mouths with the blades of their knives, makes you tremble with apprehensions of suicide...
The entire article is well worth the read...one of the most interesting things I've found online in awhile.
Update: According to their web site, a restaurant in New Orleans named Antoine's claims that they invented Oysters Rockefeller. Another tidbit: from what I can gather, the Delmonico's that now exists in lower Manhattan has little to do with the original Delmonico's (even though they claim otherwise), sort of like the various Ray's Pizza places sprinkled about Manhattan. (thx, everyone who sent this in)
Le Pain Quotidien uses stale bread for menu holders on their tables. Clever design.
Regarding the food plagiarism business from yesterday, Ed Levine reports that he visited both restaurants yesterday and has some further thoughts on the situation. I think he nails it with this observation: "He was her right-hand man for six years, with complete and unfettered access to her creativity, recipes, craftsmanship, and even the combination to her safe. Charles is a smart, fiercely independent, tough-minded chef and businessperson who misplaced her trust when she gave her chief lieutenant all that access. McFarland, bereft of his own ideas, decided to open what is, for all intents and purposes, a clone of Pearl."
Rebecca Charles, owner of the Pearl Oyster Bar in NYC, a seafood place modeled after hundreds of similar restaurants in New England offering similar menus, is suing a former employee (of six years) for copying too closely her restaurant and menu in opening his new place, Ed's Lobster Bar.
Many parallels here to the design/art/film world...what is mere inspiration versus outright theft? The key question in these kinds of cases for me is: does the person exercise creativity in the appropriation? Did they add something to it instead of just copying or superficially changing it? Clam shacks are everywhere in New England, but an upscale seafood establishment with a premium lobster roll is a unique creative twist on that concept brought to NYC by Charles. An upscale clam shack blocks away from a nearly identical restaurant at which the owner used to work for six years...that seems a bit lame to me, not the work of a creative restaurateur. Who knows how this stuff is going to play out legally; it's a complex issue with lots of slippery slope potential.
Meg has more thoughts on the issue and Ed Levine weighs in over at Serious Eats with information not found in the NY Times article. It was Ed who first raised the issue about Ed's Lobster Bar earlier in the month.
Update: I forgot to link to the menus above. Here's the menu for Pearl Oyster Bar and here's the menu for Ed's Lobster Bar. For comparison, here are the menus for a couple of traditional clam shacks: the Clam Box in Ipswich, MA and Woodman's in Essex, MA.
NY Times on the rise of OpenTable, which wasn't exactly an overnight success. To me, the thing that pushed OT over the edge toward acceptance wasn't so much the public-facing business (let your customers make reservations online) but the software that the restaurants were provided to keep better track of their customers and their habits. It used to be a big deal that Four Seasons Hotels tracked the preferences of all their customers but now any restaurant with the OT system can easily do the same. "Doug Washington, a co-owner of Town Hall, said the notes were not just helpful, they are occasionally indispensable. Next to the name of one regular, who has a habit of bringing in women he is not married to, is an instruction to make sure the man's wife has not booked a separate table for the same day."
For Pixar, the making of Ratatouille included some time in real kitchens and restaurants, complete with a stop at the French Laundry for some face-time with Thomas Keller.
Photos from a meal at L'Enclume in the UK, where chef Simon Rogan is practicing molecular gastronomy at a high level. "I don't think there's a more exciting meal than this anywhere in the whole world, even [at El Bulli]. This was 24 flawless brilliant courses by a chef who is not just 'at the top of his game', but somewhere out in front of his rivals." More photos and information at L'Enclume's web site.
The Fat Duck, one of molecular gastronomy's main outposts, recently offered a course complete with its own soundtrack served up on iPods shuffle. "Heston Blumenthal, the chef, said he wanted to experiment with using sound to enhance a dining experience. Hence the iPod, playing the soothing sound of the sea breeze and waves gently caressing the seashore."
In the high stakes game of making restaurant reservations in NYC, restaurants and their patrons are engaged in attempting to outflank one another in vying for tables at prime times. "I have a well-connected friend in the entertainment industry, and I often say I am calling from his office in order to score a weekend reservation at a crowded restaurant. If NYC restaurants are going to play the game this way, we have no choice but to play along with them."
Chicago chef Homaro Cantu talks a bit more about his plans for edible advertising. "You open up a magazine, there's a small plastic thing in there, and you rip it open. It looks like a cheeseburger, tastes like a cheeseburger, it's made from all organic ingredients." The ads will also be allergen-free and may contain a bit of fluoride to help keep your teeth clean. (via seriouseats)
The secret ingredient in Jamba Juice's "non-dairy blend"? Milk! (via bb)
Profile of British chef Gordon Ramsey during his effort to open a 4-star restaurant in NYC. Someone should tell this guy he's in the hospitality business, not an understudy for R. Lee Ermey in Full Metal Jacket.
Restaurants are beginning to experiment with smaller portions on their menus, but since portion Supersizing has meant increased profits (and expanding American waistlines) for years, it's a risky play. "Larger portions are so profitable because food is relatively cheap. On average, food accounts for about a third of the total cost of running a restaurant; such things as labor, equipment, advertising, rent and electricity make up the rest. So while it may cost a restaurant a few pennies to offer 25 percent more French fries, it can raise its prices much more than a few cents. The result is that larger portions are a reliable way to bolster the average check at restaurants."
What's in a McDonald's Chicken McNugget? 56% of it is corn and a tiny percentage is actually lighter fluid (for freshness!). (via cyn-c)
Update: There are several comments in the above thread that indicate that the chemical sprayed on McNuggets for freshness is not butane (lighter fluid). Also, the 56% corn figure counts meat from corn-fed chickens, for which corn is not a natural food. (thx, demetrice)
The nominees for the 2007 Beard Awards were announced this morning. I'm disappointed that Alinea and Grant Achatz aren't on the list more (Achatz got a lone nomination for best chef in the Great Lakes region) but am happy to see David Chang, Ssam, Thomas Keller, and Wylie Dufresne on the list.
Taking advantage of a burst steam pipe in our bedroom and the slushy weather, the wife and I finally ventured out to Momofuku Ssäm Bar. Due to the icy sidewalks, the place was less than jam-packed so we were seated immediately. From our seats at the bar, we could see David Chang slicing ham and utilizing the one-for-me-one-for-you plating technique. Hholy Ccrap, what a place!
I could go on and on about the food -- it's some of the best I've had in the city -- but equally impressive is how the place feels and how fun it is to eat there. The staff seems imported wholesale from one of Danny Meyer's restaurants...the service is friendly and enthusiastic and genuinely loves when when you're excited about the food. The music ranged from the Pixies to Metallica to Bob Dylan while we were there and was at just the right volume. The vibe is more relaxed than at the Noodle Bar...the food is less "street" and "on-the-run" so you feel less rushed in your meal. The beverages are a casual and interesting mix; we had a taste of a sparkling Shiraz from The Black Chook...fizzy like champagne and red like, well, red wine. In the opening paragraphs of his recent review of Ssäm Bar, Frank Bruni does a great job capturing what's so good about the place:
It has also put a greater premium on service, distinguished by attentive young waiters with more knowledge and palpable enthusiasm about the menu than many of their counterparts at more conventionally polished establishments.
And it has emerged as much, much more than the precocious fast-food restaurant it initially was. By bringing sophisticated, inventive cooking and a few high-end grace notes to a setting that discourages even the slightest sense of ceremony, Ssäm Bar answers the desires of a generation of savvy, adventurous diners with little appetite for starchy rituals and stratospheric prices.
They want great food, but they want it to feel more accessible, less effete. They'll gladly take some style along with it, but not if the tax is too punishing. And that's what they get at Ssäm Bar, sleek, softly lighted and decidedly unfussy. Most of its roughly 55 seats are at a gleaming dark wood counter that runs the length of the narrow room, though these seats afford more elbow room than exists at the much smaller Noodle Bar.
And ok, a word or two about the food. Is it even Asian? It's more like food that tastes fantastic and you can eat with chopsticks. I would describe it as truly international food, drawing upon many influences without being obvious about it. And who cares anyway...Chang could put Swedish food on the menu and make it work. I have no real evidence or experience to back this up, but the approach to food at Ssäm seems like a new one to me, a new type of cuisine, an approach that values the tastiness and the end result over regional influence and style1. We'll see how that prediction works out.
[1] Maybe I like this approach so much because it reminds me of the way in which I edit kottke.org. This isn't a tech site or a design site or a pop culture site or a news site...I'll put anything on kottke.org as long as it's interesting, topic be damned. ↩
Eater doesn't come right out and say it ("note new equipment..."), but I think that when the Shake Shack opens for business on Wednesday, they'll be distributing those light-up buzzer thingies that vibrate when your food is ready instead of having everyone mill around the window while employees yell things that sound like your name even though it's not.
Update: Confirmed...the ShackWand will be in full effect. (And psst, rumor has it the Shack opens today, not Wed...)
Partial shot of a Waffle House grill cook's cheat sheet. The placement of various condiments on the plate denote what the cook should be making at any given time.
David Chang of Momofuku and Ssam tells us about the "money piece", the ticket in the kitchen of a restaurant that gets randomly upgraded to VIP (or soigné) treatment for the evening. Nice idea.
Nice interview with Grant Achatz, owner and chef at Alinea, which many consider to be the best restaurant in America right now.
British celebrity chef Gordon Ramsay had high hopes for his new restaurant in NYC, but it garnered only two stars from the New York Times on Thursday in a review that called the restaurant cautious, polite, predictable, and timid. NYC food site Eater reports that copies of the NY Times distributed at the hotel in which Ramsay's restaurant is located had the Dining section, and therefore the disappointing review, removed from them.
Profile of "radical chef" David Chang and his restaurants, Momofuku Noodle Bar (one of my favorite restaurants) and Momofuku Ssam Bar, an Asian version of Chipotle. After a vegetarian customer threatened to sue Chang for not offering vegetarian broth, he took all but one of the veggie options off the menu. "We added pork to just about everything[...] Fuck it, let's just cook what we want."
Shopsin's, who closed their beloved eatery in the West Village last month, has updated their web site with plans to open in a stall at the Essex Street Market on the Lower East Side. (thx, janelle)
At one of the few chain restaurants in Chinatown today, I witnessed a Spanish-speaking cashier taking an order from a Cantonese-speaking customer off of an English-only menu. It took awhile, but the woman seemed satisfied as she left with her food.
Notes from day 3 at PopTech:
Chris Anderson talked about, ba ba baba!, not the long tail. Well, not explicitly. Chris charted how the availability of a surplus in transistors (processors are cheap), storage (hard drives are cheap), and surplus in bandwidth (DSL is cheap) has resulted in so much opportunity for innovation and new technology. His thoughts reminded me of how surplus space in Silicon Valley (in the form of garages) allowed startup entrepreneurs to pursue new ideas without having to procure expensive commercial office space.
Quick thought re: the long tail...if the power law arises from scarcity as Matt Webb says, then it would make sense that the surplus that Anderson refers to would be flattening that curve out a bit.
Roger Brent crammed a 60 minute talk into 20 minutes. It was about genetic engineering and completely baffling...almost a series of non sequiturs. "Centripital glue engine" was my favorite phrase of the talk, but I've got no idea what Brent meant by it.
Homaro Cantu gave a puzzling presentation of a typical meal at his Chicago restaurant, Moto. I've seen this presentation twice before and eaten at Moto; all three experiences were clear and focused on the food. This time around, Cantu didn't explain the food as well or why some of the inventions were so cool. His polymer box that cooks on the table is a genuinely fantastic idea, but I got the feeling that the rest of the audience didn't understand what it was. Cantu also reiterated his position on copyrighting and patenting his food and inventions. Meg caught him saying that he was trying to solve the famine problem with his edible paper, which statement revealed two problems: a) famines are generally caused by political issues and therefore not solvable by new kinds of food, printed or otherwise, and b) he could do more good if he open sourced his inventions and let anyone produce food or improve the techniques in those famine cases where food would be useful.
Richard Dawkins gave part of his PopTech talk (the "queerer than we can suppose" part of it) at TED in 2005 (video).
Bob Metcalfe's wrap-up of the conference was a lot less contentious than in past years; hardly any shouting and only one person stormed angrily out of the room. In reference to Hasan Elahi's situation, Bob said that there's a tension present in our privacy desires: "I want my privacy, but I need you to be transparent." Not a bad way of putting it.
Serena Koenig spoke about her work in Haiti with Partners in Health. Koening spoke of a guideline that PIH follows in providing healthcare: act as though each patient is a member of your own family. That sentiment was echoed by Zinhle Thabethe, who talked about her experience as an HIV+ woman living in South Africa, an area with substandard HIV/AIDS-related healthcare. Thabethe's powerful message: we need to treat everyone with HIV/AIDS the same, with great care. Sounds like the beginning of a new Golden Rule of Healthcare.
2.7 billion results for "blog" on Google. Blogs: bigger than Jesus.
If you've ever used any of the various menu sites out there, you may have noticed that the menus are occasionally not as up-to-date or complete as they could be. A typical response in the blogosphere to a situation like this is to fire off a snarky missive about how menu sites suck, wish harm on the site's owners and their children, and why don't they just die already, those sucking bastards, and basically overreact in such a way as to make the writer feel temporarily better and all but ensures that nothing constructive comes of it.
Since its launch last year, I've admired the tone of Eater, a site about New York city food and dining. The site strikes the right balance between criticism, enthusiasm, insider knowledge, and detatched reportage while covering a topic where too much of any one of these is deadly for the reader. Last week, Eater took note of the menu site situation, but instead of just complaining, they went looking for some evidence and reported the results:
Last week, Eater began an exhaustive investigative series called MenuGate. For those who think we'd forgotten about it, ten-hut. Tomorrow morning, we'll be conducting a SPOT INSPECTION of the major menu site players, then scoring them on how accurate (or inaccurate) their menus are. The benchmark will be the menu that's freely available, at this very moment, on the restaurant's official website.
In canning the snark, offering fair criticism, and letting the results speak for themselves, Eater made it possible for the menu sites to respond in a congenial fashion:
We saw you chose 11 Madison Park this morning to do a menu comparison and our menu was out of date. To be fair, we waited to let you investigate the differences before we updated the menu, even though we noticed the menu had changed. In any event, now that you've written your piece, we have updated the menu as we do for restaurants everyday. We have a team specifically assigned to update menus and we receive user submissions as well to let us know about restaurant changes.
The end result? The situation improved for everyone. A small improvement perhaps, but MenuGate is an ongoing Eater feature so we can expect future improvements. And perhaps when the menu sites get tired of taking their lumps each time around, MenuGate may lead them to think of better ways to keep their menus up-to-date and useful. Anil Dash wrote a post two years ago about how bloggers could take positive action against "Stuff That Sucks":
I'm proud of what [bloggers have] done in creating so many different weblog communities, and I don't want our legacy to be one of having the positives overshadowed by our frequent, though understandable, tendency to be unkind or uncivil to those we're communicating with.
The way Eater has approached the menu sites issue is certainly a good example of what Anil was talking about. Good show.
Megnut's got the scoop: Gourmet magazine has named Alinea the best restaurant in the US, amazing considering its only been open a little more than a year. "[Grant Achatz] is redefining the American restaurant once again for an entirely new generation. And that -- more than his gorgeous, inventive, and delicious food -- is what makes Alinea the got-to-go-to restaurant in the country right now." (I would argue that the food is the real reason to go, but whatever...)
An outpost of Philly Slim's, a restaurant specializing in Philly cheesesteaks, recently opened up near our apartment. In the weeks since its opening, the place has been near-empty every time I've walked past it. Without proper intel (i.e. a recommendation from friends or perhaps New York magazine), no one in the neighborhood wants to make the first move; when people wander by to glance at the menu, they take its emptiness as a sign that the food's bad and head somewhere else for a meal. It's a real catch-22 situation.
Last week, we were in the mood for some serious comfort food, so we tried out Philly Slim's. And surprise of surprises, it was good. Really good. I tend to be disappointed by most steak sandwiches -- the meat is usually thick, tough, and looks like it's been boiled for weeks -- but Philly Slim's steak has a nice flavor and is sliced/chopped thin. The roll is nice & soft and doesn't overwhelm the rest of the sandwich. The rest is pretty straightforward...Cheez Whiz, BBQ sauce, mayo, pickles, bacon, onions, mushrooms, tomatoes, and lettuce are among the toppings you can get on your sandwich. Add a Philadelphia-area soda, some onion rings, and a Tastykake for dessert, and you're golden.
Bottom line: if you're in the Union Square area and hungry, check out Philly Slim's on University between 12th and 13th Streets. Ignore the lack of line and head on in.
A few photographic reports of meals at El Bulli, Ferran Adria's highly regarded restaurant in Spain.
I Like Killing Flies is a 2004 documentary about Shopsin's, a unique NYC eatery. Playing at NYC's Cinema Village this coming weekend. See also Shopsin's menu design and Calvin Trillin's classic NYer piece.
One of the first reviews Ruth Reichl wrote as the New York Times food critic was of Le Cirque, a fancy French restaurant in midtown Manhattan. In the now-famous piece, immortalied in her memoir, Garlic and Sapphires, Reichl compares the service she receives at the restaurant as a welcomed reviewer with that as an average Jane. From the review:
Over the course of five months I ate five meals at the restaurant; it was not until the fourth that the owner, Sirio Maccioni, figured out who I was. When I was discovered, the change was startling. Everything improved: the seating, the service, the size of the portions. We had already reached dessert, but our little plate of petit fours was whisked away to be replaced by a larger, more ostentatious one. An avalanche of sweets descended upon the table, and I was fascinated to note that the raspberries on the new desserts were three times the size of those on the old ones.
Thirteen years later, current food critic Frank Bruni reviews the newest incarnation of Le Cirque in today's Times and echoing Reichl's technique, finds that little has changed:
I also experienced Le Cirque's famously split personality, half dismissive and half pampering, depending on who you are. On my first visit, when a companion and I arrived before the two other members of our party, a host let us know we should wait in the bar area not by asking or telling us to go there but by gesturing silently in that direction with his head. Most of the seats were occupied, so we stood. Over the next 10 minutes, no one asked us if we wanted a drink or anything else.
After we were taken to our table, servers seemed to figure out who I was and offered to move us to prime real estate with better sightlines. (We declined.)
So on a subsequent visit I sent three friends in ahead of me. One sat at the bar for 15 minutes without getting a server's attention, and a bartender quarreled with the two others when they asked that the charges for their Champagne be transferred to the table. At a place as self-consciously posh as Le Cirque, such a request should be granted instantly.
But I was treated like royalty when I showed up, and on another night, when I dined with a filmmaker whom the staff also knew, soft-shell crabs, which weren't on the menu, appeared almost as soon as she mentioned an appetite for them. They were fantastic: crunchy, meaty, sweet.
I can't imagine wanting to go someplace like that when there's so many other places with food as good or better and where the service is friendly, helpful, and accommodating for everybody. I guess that's the side of New York I don't like.
Here it is, the awful truth. After sampling In-N-Out Burger twice this past weekend (a cheeseburger with raw onion and, 4 days later, a Double Double w/ no onions) and having had several Shack Burgers this year (my most recent one was a couple of weeks ago), an adequate comparison between the two can be made. The verdict?
The Shake Shack burger wins in a landslide. It's more flavorful, features a better balance of ingredients, and a yummier bun. On the french fries front, In-N-Out's fresh-cut fries get the nod.
Courtesy of Mena, something to keep in mind: a cheeseburger at In-N-Out is $1.85 while a similarly appointed Shack Burger is $4.38, almost 2.5 times as much. SS french fries are nearly twice the price of In-N-Out fries. The burger comparison is an unfair one because, despite its location and style, Shake Shack is a restaurant and In-N-Out is a fast food joint. That the burgers are even close enough to compare -- and make no mistake, I still love the In-N-Out burger -- says a great deal about In-N-Out.
From a Guardian review of Heat, Bill Buford's new book on, in part, celebrity chef Mario Batali:
Batali would play Bob Marley songs on the sound system, knowing the New York Times restaurant critic was a fan. He would berate staff who failed to recognise celebrities, who must be served first and given special treatment. To make a humble fish soup called cioppino, he would rummage through bins and chopping boards, collecting left overs (tomato pulp, carrot tops, onion skins), then price the dish at $29 and tell the waiters to sell the hell out of it or be fired. Short ribs prepared in advance, wrapped so tightly in plastic wrap and foil that they wouldn't spurt sauce if stepped on, would keep in the walk-in fridge for up to a week.
Maybe that's why a recent trip to Babbo was not the top-shelf experience we expected.
A weblog about finding a decent lunch meal in midtown Manhattan. My suggestions: Mendy's deli in Grand Central (great chicken salad on rye), any Hale & Hearty for soup, and Little Italy on (I think 43rd) for pizza by the slice. Oh, and isn't there a Daisy May's cart on Park Avenue? (via tmn)
Wendy's announced they are removing the "Biggie" designation from their fries and drinks because the term confused customers. The former "Biggie" size will now be "medium", "medium" will be "small", and a new "bigger than Biggie" size will be called "large". Clear?
Short list of hot dog places in NYC. What, no Crif Dogs? That's unpossible.
Bouchon Bakery has dog biscuits with foie gras and bacon in them. Taste test verdict? "Not good for humans. Good for spoiled dogs."
Ed Levine gets served a hot dog at Per Se. "I'm quite sure this was the first time Thomas Keller ever served anyone a hot dog in one of his restaurants." Let's see if this works...I totally want a hot dog next time I'm at Per Se. (via the eater)
At lunch today, I ordered the pizza of the day, a BLT pizza. When it arrived, it was completely missing the L and had green peppers on it instead (which was apparently how it was supposed to be). That got us joking about how the restaurant just tosses random ingredients in their dishes and we amused ourselves for (probably) far too long by coming up with different not-so-tasty combinations.
We ordered the apple crisp for dessert (me: "I love apple crisp") and digging in upon its arrival, we discovered that half of the apples were actually peaches. (WTF?) Then the waiter showed up with an iced tea instead of Jonah's espresso -- an actual mistake this time, they were for another table -- but the damage was done and I was spraying apple/peach crisp/cobbler all over the place from laughing so hard about our meal from the Random Cafe.
McGriddle Fan Fiction group on LiveJournal. "Keep it focused on breakfast products. I don't want to hear about any french fries." (thanks, thirteen) -dj
I did some important investigatory journalism today: burgers at the Shake Shack on opening day. Journalism has never been so delicious.
Megnut reports that Thomas Keller (an In-N-Out fan) may be doing his own burger joint in the Napa area. He must have tired of Danny Meyer crowing about the Shake Shack at all those restauranteur slumber parties. (ps. Shake Shack reopens in 6 days!)
Thomas Keller's Bouchon Bakery is set to open in the Time Warner Center on March 6. They're going to "serve various breads, pastries, and cookies of the highest quality" as well as "sandwiches, salads, soups, and even hand-made chocolates".
A look at the special Valentine's Day dinner that White Castle offered yesterday. Tablecloths (well, not cloth exactly), candles, menus with a scripty font, table service, and a crystal candy dish. Awesome. More photos on Flickr.
Church of the Customer takes a look at how a Northern California restaurant called Cyrus competes with The French Laundry in attracting local customers, particularly those from wineries with big expense accounts for entertaining clients:
1. Match your competitor's exceptional quality.
The food at both restaurants was cooked perfectly and beautifully presented. Both delivered flawless service. By matching the quality of its better-known competitor, Cyrus removes the primary barriers of opposition.
2. Allow your customers to customize.
The French Laundry offers three prix-fixe menus of nine courses each. Cyrus allows its customers to choose their number of courses and the dishes.
Local competition still matters. You usually think of restaurants like The French Laundry as competing on a national or international level. Over the years, Keller's flagship has made several short lists of the best restaurants in the world. But as this article demonstrates, having to compete for the same pool of local customers can drive competitors to achieve a high level of excellence, higher perhaps than they would have achieved without that competition, and that excellence could lead to wider recognition. Even companies like Google, Yahoo, Microsoft, and Amazon who compete on a global level and don't interact with their customers face-to-face still have to vie with each other for local resources, particularly employees.
NY Times food critic Frank Bruni spends a week "undercover" as a waiter at a Boston restaurant. "People are hungry, and then they're drinking. Two of the worst states that people can be in."
Haven't tried it out yet, but SeamlessWeb At Home seems like a good site for ordering Manhattan delivery (i.e. lunch/dinner) online. Plus, you get 20% off your order from some places.
Neat information design on the menu for Alinea. The size, positions, and darkness of the circles on the menu represent the sweetness/tartness, size, and flavor intensity of each course.
Update: Better photo of the menu here.
New York magazine enters the NYC dining fray with a listing of the best 101 restaurants in the city. Only two got their highest (5 star) rating: Masa and Le Bernardin.
eGullet recently interviewed author Michael Ruhlman and he had this to say about what he liked about working in a professional kitchen:
You can't lie in a kitchen -- that's what I like most about it. You're either ready or you're not, you're either clean or you're a mess. You're either good or you're bad. You can't lie. If you lie, it's obvious. If your food's not ready, then it's not ready. If you're in the weeds, its clear to everybody -- you can't say that you aren't. So I love that aspect of it. I love the immediacy of it, the vitality of it.
I've worked in a number of different places over the years and the ones I ended up liking the least were the places that allowed people (myself included) to hide. Some companies just have way too many people for the amount of available work. Other times, particular employees have a certain status within the organization that allows them to determine their own schedules and projects. Deadlines are often malleable, meaning that work can pushed off. Inexperienced or nontechnical managers might not have a clue how long a task should take a programmer...budgeting 2 weeks for a six-hour task that seems hard buys one a lot of blog-surfing time. Companies with coasting employees are everything a kitchen isn't; they just feel slow, wasteful, lifeless, and eventually they suck the life out of you too.
We had a couple of notable lunches in Saigon. The first was at Quan An Ngon. The owner of this establishment found the best street food vendors in Saigon, offered them a steady wage, and brought them all under one roof to form a restaurant[1]. When you arrive (and after waiting for 10 minutes or more at this busy place) and are shown to your table, you pass the various cooks preparing their street specialties. The waiter was super-quick in taking our order so we didn't get too good of a look at the menu, but we managed to have an excellent lunch.
A couple of days later, we checked out La Fenetre Soleil (the link is in Japanese, but the photos are good). As you probably know, France ruled Vietnam for about 100 years and the influence can be seen in several aspects of life there. La Fenetre Soleil feels quite French (circa 1940), mostly due to the architecture of the building and the deliberate styling of the proprietors. There are a few tables, but we sat in two ridiculously comfortable stuffed chairs and lunched on banh mi with cold drinks. A very cool place to chill out and have a small meal or a drink...comfortable enough to lounge for hours.
[1] A great idea, BTW. I wonder if such a thing could work in NYC?[2]
[2] Or some other city somewhere else. I live in NYC so I spend a lot of time (publicly and privately) wondering if things I notice elsewhere could work where I live.
Where to go for the top eats in Saigon, including best French, pho, and banh mi.
For our first lunch in Saigon, we met up with Graham from Noodlepie, a Saigon-centric food blog. We cabbed it from our hotel to Quan Co Tam - Banh Canh Trang Bang to have one of his favorite Vietnamese dishes, banh trang phoi suong (literally "rice pancake exposed in the dew (at night)"). Here's the outlay:
It's a simple dish; just boiled pork wrapped in thin rice paper with an assortment of herbs, pickled onions & carrots, cucumber, and raw bean sprouts. As you can see from the photo (or the much better photos that Graham took on a previous trip), the plate of herbs that they give you is quite impressive and varied; one smelled like lemon, another like fish. All wrapped up and dipped in fish sauce, it's delicious and simple.
Afterwards we headed to the market, Graham for dinner fixings and us for some browsing around. Before we parted, he treated us to a sugarcane & lemon drink (mia da) and a pennywort smoothie (not as bad as I'd thought for something that tasted like salad through a straw). Thanks for the nice lunch, Graham!
Just got back from dinner at Anna's Cafe (118 Soi Sala Daeng). I had the grilled chicken with garlic and pepper and Meg got tom kah gung (the coconut and galangal soup that we learned how to make in our cooking class, except with shrimp instead of chicken). The reviewers at Fodor's didn't like Anna's, but we thought it was pretty good. Anna's also seems to be the place in Bangkok to go for your birthday...we heard Happy Birthday sung five different times while we were there.
We stopped for lunch today at Tonpo, which is right on the river near a water taxi stop. The heat is brutal here, especially in the middle of the day, so the breeze from the river was quite refreshing. One of the dishes we ordered was fried chicken wrapped in pandanus leaves:
The fried chicken was excellent, some of the best I've had (I think we're venturing out tonight to get more at this place Meg heard about). But do you see that sauce next to the chicken? It tasted exactly like Bazooka bubble gum, swear to god. Fried chicken and gum, a match made in heaven.
We've been eating a lot off the street[1] here in Bangkok. On our morning and afternoon walks to and from the Skytrain[2], there are one-person food carts each serving up a particular little snack for 5-10 baht[3] apiece. It's a good grazing situation; lunch yesterday lasted about five hours[4] and consisted of some orange juice, a thai iced coffee, pork balls on a stick, grilled chicken on a stick, some sort of sweet coconut custard thing, chrysanthemum juice, some noodles that very much tasted like ramen (with pork), more sweet coconut custard things, some peanut crepes...
[1.5 hour interlude for a foot and thai massage[5] that I quite enjoyed and Meg quite didn't]
...fried dough balls, pork and pineapple on a stick, a bag of orange soda, pork crepes with tiny egg[6], and dessert tacos. Altogether it was maybe US$6 for the two of us (and my dad ate some too).[7]
I love eating this way and it was something that was sorely missing in HK.
[1] From street vendors, not literally off the street.
[2] Auto traffic is awful here...traffic jams everywhere. So we've been using the Metro (subway), Skytrain (the elevated train), and the river taxis to get around. They get us to most places we need to go. There are motorcycle taxis available, but we'd rather not split up on the journey. Two/three-person motorcycle-powered rickshaws called tuk tuks are also available, but we've heard conflicting reports of the usefulness/sketchiness that we've opted out of them altogether.
[3] It's about 40 baht to a US dollar. A meal at a small restaurant with tables on the street cost us around US$5 for the two of us, including gigantic beer.
[4] We started out at Aw Kaw Taw market, walked over to Chatuchak market, and then to the area around Sala Daeng.
[5] The massage was around US$7 per person. I want one every day.
[6] Onto each crepe, the cook cracked a tiny egg. He made up about 10 for the woman ahead of us and cracked 10 tiny eggs, one for each crepe.
[7] To those who say they can't afford to travel, I say to you: stop making excuses. If you've got the income and leisure time to be spending time reading this blog, are sufficiently motivated, and make it a priority in your life[8], you can certainly afford it. The most costly item is the plane ticket, but if you watch for deals and are flexible in where you want to visit (maybe you go to Brazil instead of Thailand), you can get over here for less than you might think. And once you're here, you can get by on $20 a day, including lodging. Travel is cheaper here as well, buses and trains are always an option, and there are several low-cost airlines that serve the region. It requires a little effort and intrepidity, but low-cost international travel can be done.
[8] This is the big sticking point for most people, I think. If you choose to have a family or focus on your career or pursue a costly photography hobby, you might not have the money or flexibility to travel this way. But that's a choice you've made (on some level)...and I would argue that if you're 30 years old, you can arrange to make an overseas trip once every 3-5 years, and that's about 7-8 trips by the time you're 60.
Quick note to say that we've arrived in Bangkok, which I think is going to be more our speed somehow. Not that Hong Kong wasn't nice, but something about here feels better. We had a really chatty taxi driver on the way in (wish I'd gotten a photo or recorded some of the conversation, but I was too busy trying to keep up with his wall of words)...we learned a bit of the Thai language, that Pepsi is more popular than Coke here, and not to trust doormen. "Never go eat seafood where the doorman tell you to go eat seafood. Is too expensive. He get a commission. Go Chinatown, find your own." And then when we drove up to the hotel, he spotted the doorman and his eyes narrowed..."there he is, the doorman," and gave us a look of warning.
After checking in and showering, we met up with my dad, who took us for a typical Thai meal in a small, unassuming restaurant. Green mango salad, pork with spring vegetables, and a coconut milk soup with shrimp and mushrooms (it came in what looked like a bundt cake pan, with a small flame in the middle to keep the soup warm). Then we walked around a bit, orienting ourselves to the city. All the street food looked super good, and lots of bargains to be had at the night market (including about 15 different kinds of "pussy" listed on a card I had shoved in front of me on Patpong street). More to follow.
The day before yesterday, we went for dim sum for lunch again...can't get enough of those meat-stuffed buns and pastries. This time, we cleverly arranged to bring some locals along so we'd have a little better idea what was going on food-wise. Or rather, they cleverly arranged to meet up with us. A couple of days into the trip, we received an email from a couple of HK high school students, Denise and Christine. They just happened to be working on an article about blogging for a school magazine that gets published once a year, and wrote to see if they could interview us. We agreed -- on the condition that we treat them to dim sum -- and off we went on Saturday to the Chao Inn on Peking Road in TST.
We ordered a variety of dim sum, including a Chaozhou specialty dish (made of beef...it looked a little like headcheese), which after an initial taste by everyone at the table, was left for the wait staff to collect. We also had some shrimp dumplings, BBQ pork buns, sticky rice (and beef?) wrapped in lotus leaf, spring rolls, and some rice noodle dish I'm forgetting the exact ingredients of. We chatted about food, blogging, teen life in Hong Kong, movies, etc. They attend an English-speaking school, so their English was quite good and the conversation flowed easily. A favorite conversational tidbit was that when you buy fake electronics in Hong Kong, they ask you which logo you want on it (Sony, Panasonic, NEC, etc.) and then affix the proper sticker. Awesome.
Thanks for the nice lunch, girls. I hope you got what you needed for your interview.
Finally procured some dim sum here in HK (with more to come tomorrow). On a recommendation from Arthur, we hit Spring Moon in the Peninsula Hotel. After getting some oolong tea that smelled like apricots (which we later learned was also organic), we ordered the following:
From right to left are the xiao long bao with scallop (soup dumplings with scallop), the steamed green chive dumpling with minced shrimp, and rice noodle roll with chicken and spinach. Not pictured is the baked BBQ pork puff (the pastry had impossibly little flaky layers) that we started with.
And for dessert, Meg had the mango pudding and I went for the deep fried egg yolk buns. Arthur hyped up the mango pudding:
People that know me have heard me hype this up forever: there is a good chance that this place has the best mango pudding in the world. No exaggeration. You can also get the mango pudding in the lobby lounge, or get it room service if you're staying at the hotel. I remember the first time I tried it, I was staying there, and we got mango pudding like every day. It's just so damn good, I can't even describe it. The texture is moist, not too rubbery, perfect mango flavor... it's just awesome. If you're EVER in Hong Kong, you must at least go to the Peninsula lobby and try this out. You won't be dissappointed.
And according to Meg (who admittedly might not have extensive mango pudding experience), he's not wrong. Now, being a Minnesota State Fair veteran, deep fried is something I do know a lot about, and those egg yolk buns (when you cut into them with your fork, they look like eggs; white bread surrounds a deep yellow bread center) were fantastic...somehow light and rich at the same time.
BTW, if you're heading to Hong Kong (and elsewhere in Asia) in the future, you should check out last week's Asia thread. Lots of great suggestions in there; thanks everyone.
Went to dinner at Xiao Nan Guo last night, a Shanghaiese restaurant in Central (level 3 in the Man Yee building). Meg had a little trouble with her entree (a hairy crab), but Grandma's BBQ pork belly (or something like that...I should have written it down) that I ordered was pretty good.
We also had an order of "chef's special steamed pork dumplings", which we guessed (correctly!) were soup dumplings. They looked quite similar to ones we've had in NYC (@ New Green Bo, Grand Sichuan International, and Joe's Shanghai), but the broth inside was a lot lighter and the dumplings were more delicate (meaning that they tended to break before we could get them into our spoons and slurp the yummy juice). Very tasty...I could get used to the lighter soup, but I still prefer the NYC ones. I think we're off to find some dim sum today, so we'll see if we can drum up more soup dumplings.
(Also, after lunch yesterday, we picked up some pastries on the way back to the hotel from the MTR. I had some maple syrup bread and Meg had a milk French toast bun. I've found the bread here in Hong Kong to be great, something I didn't expect before we got here.)
Soon after we arrived, we discovered that Alain Ducasse -- fresh off his 3 star grade in the NYC Michelin Guide -- has a place in Kowloon quite close to where we are staying called Spoon. Thinking of splurging a bit on dinner, we went to check out the menu (fish choices shown below):
Turns out that Spoon is somewhat like Craft in NYC...you mix and match entrees with different sauces and sides. Here's how they describe Spoon:
The menu is not organized in a usual progression of first course, main course, cheese and dessert, but reflects a concept that allows each guest to tailor make his/her own meal. Each section is divided into three columns, allowing guests to mix and match their own main course, sauce and accompaniments. Ducasse says "everything is proposed and nothing is imposed". With the idea of having something for everyone, the menu includes Asian, Western and vegetarian dishes.
One of things I like about eating out is placing myself in the hands of a chef who knows what he's doing. I'm not sure my curried yams with truffled bacon in Hollandaise sauce would compare favorably with whatever a chef picked by Alain Ducasse would prepare for me to eat. As interesting as it looks, we may have to skip it and check out Felix at the Peninsula instead...you can take a whiz while looking out at the city.
Restaurant critic Alison Arnett on how her job works, including how she stays so thin when she eats for a living, her best meal, and the reviewing process.
Snack has the scoop on which NYC restaurants got how many stars in the new Michelin Guide. Ducasse, Jean-Georges, Le Bernardin, and Per Se got top honors...Daniel and Masa must be a little disappointed with only two stars. (via afb)
R.W. Apple on the Las Vegas dining scene and has great things to say about Joel Robuchon's return to haute cuisine. "During the tryouts preceding its official debut, the restaurant served the best food in Las Vegas, by a decisive margin, and some of the very best French food I have ever eaten on this continent."
Although the sandwich was named so after an 18th century British Earl, its invention dates back to a rabbi who lived in the first century B.C.. In my short history, I've eaten more than my fair share of sandwiches and while I can't consider myself a true connoisseur, the humble sandwich is one of my favorite things to eat and the ultimate in comfort foods.
The keys to a good sandwich are the three Bs: bread, balance, and...ok, there's only two Bs, but they're important. Aside from the main ingredient (turkey, tuna, chicken salad, etc.), the bread has the power to make or break a sandwich. The first thing you taste when you take a bite is the bread, so it had better be good and it had better be fresh.
Balance, or how the various parts come together to make a whole sandwich experience, is even more critical than the bread. Too much meat and the sandwich tastes only of meat. (The "famous" delis in NYC are big offenders here...the amount of meat in their sandwiches is way too much. These are sandwiches for showing off, not consumption.) Too much mustard and you overwhelm that beautiful pastrami. The mighty sandwich should not be a lowly conduit for your mustard addiction; why not just eat it straight from the jar? If you've got a dry bread, add a slice of tomato, a little extra mayo, or save it for tuna or egg salad. If you've got a lot of bread (a Kaiser or sub roll, for example), you'll probably need more of everything else to balance it out. Make sure the ingredients are distributed evenly throughout the sandwich. You should get a bit of everything in each bite...it's a BLT, not just an L on toast. If the sandwich maker is doing his job right, you should be able to taste most of the ingredients separately and together at the same time.
Here are a few sandwiches I've enjoyed over the years. I haven't included any of the ones that I regularly make for myself because they're pretty boring, although IMO, they're right up there with any of these.
In college, when my friends and I got sick of eating on campus (and had the money to do so), we'd venture across the street to Zio Johno's, a little Italian place with good, cheap food. At first I just got the spaghetti or lasagna, but one time I tried the Italian sub they offered and I was hooked. The key was the super-sweet sub roll; my measely $3 was enough for both a savory dinner and sweet dessert at the same time. I've never found anywhere else that uses bread that sweet.
I've lived in NYC for three years now, but I haven't run across a steak sandwich that rivals the one I used to get on my lunch break at The Brothers' Deli in Minneapolis. Fried steak, fried onions, and cheddar cheese on a Kaiser roll with a side order of the best potato salad I've ever had[1].
Surdyk's (say "Sir Dicks") is an institution in Northeast Minneapolis (say "Nordeast"), the finest liquor store and cheese shop around. They also had good croissants (say "Qua Sawn" or "Cross Aunts") on which they put fresh ham, Swiss cheese, lettuce, tomato, and mayonnaise. Mmm.
There's nothing I like more than a good BLT, and Specialty's in San Francisco has one of the best I've had. Secret ingredient: pickles. Also, they didn't toast the bread, which I usually frown upon, but it worked well anyway.
As for New York, I don't live close to any good delis, but when I worked in Midtown, I used to zip over to the food court below Grand Central and hit Mendy's. Their chicken salad is top-notch; the chicken is good quality and it isn't overwhelmed by the mayonnaise. I'm usually not such a fan of rye bread, but their rye (it's a light rye) is fantastic and goes very well with the chicken salad. The salami is good too. I usually have half a sandwich with a cup of their chicken noodle.
Do you have a favorite sandwich? Know of any good NYC sandwich spots I should check out?
[1] Although Meg has been making this warm garlic potato salad lately that is a serious contender for the top spot.
Great post about Florent, a restaurant in the Meatpacking District, on the occasion of its 20th anniversary. I love the NYC/SF map mash-up and the photo of James Earl Jones enjoying a cup of coffee and a newspaper at the restaurant. (via eater)
Photos of the new fall menu at Alinea in Chicago, helmed by chef Grant Achatz. Looks weird, decadent, and delicious. (via afb)
Thomas Keller gets the butter for his restaurants from 6 cows in Vermont. The woman who owns them sells more than 80% of her butter to Keller: "When you're small you can have a relationship with the people who buy your food. The reason I'm not big is because I'm a perfectionist. I've got to sell to someone who is the same way."
Right around 1985 is when American cuisine took hold in NYC...and with it came other changes. "It can be argued that fine dining finally lost its haughty attitude then, that cloches became less important than customer comment cards. A fascination with classic French cooking was forevermore trumped by an insistence on something lighter, more flexible and less hidebound. The trickle of a simpler sensibility from California became a tide. The glories of the Greenmarket took ineradicable root."
A list of excellent hamburgers to be found in NYC. For more on NYC burgers, check out A Hamburger Today. I still maintain that NYC isn't a burger town, although with all the recent activity, it may be one soon.
Esquire jumps the gun on the whole end of the year best-of lists thing and names their favorite new restaurants of 2005, with Danny Meyer's The Modern taking the top spot. Worth reading if only for the sidebar item on "wired and tired" dining trends.
Forbes has a list of 10 chef "tastemakers", including Thomas Keller, Alain Ducasse, and Grant Achatz.
Charlie Trotter bails out of his planned restaurant in the Time Warner Center and it seems that Vongerichten's steakhouse might not be far behind. As I can attest from a fantastic birthday gift dinner, Per Se is doing quite well.
If you spend any time in restaurants, you might find May We Tell You About Our Specials This Evening? as hilarious as I did.
Subway has gotten rid of their Sub Club cards and stamps, citing the greater ease of fraud these days with color printers and such. Before they stopped it, my dad cashed in his entire supply of cards, eating free for about two weeks.
Epicurious lists ten hated restaurant trends. "To enjoy the brioche bread pudding, it's really not necessary to know the name of the farm that supplied the eggs." (via tmn)
Neat article on Charlie Ayers, Google's former chef, and his future plans to open his own eco-aware restaurant.
Someday we'll all tell our children about the epic cupcake battles of the early 00s. This one time, I got frosting all over my shirt. It was brutal. (via meg)
Both the NY Times and New York magazine have fall restaurant previews. The southwestern part of Chelsea (+ the Meatpacking) seems to be really jumping these days...lots of stuff happening on 10th Ave (i.e. my walk to Eyebeam most days): Batali, Morimoto, Cookshop, Colicchio, etc. Maybe with all the action over there, maybe the High Line park will work...
Short roundup of NYC hot dogs. My favorite is still Nathan's, although you can't beat Crif Dogs for ambiance (cocktail Ms. Pac-Man) and *wrapping a hot dog in bacon*. (via afb)
Wanna go work for Thomas Keller? Per Se is using Craigslist to fill some server openings in the front of the house.
According to a cocktail waitress, how tipping works in NYC bars is a little different than in restaurants. Tourists, particularly foreign ones, tip poorly, if at all, causing some wait staff to pad bar bills to get their tip that way. Another data point in the "is tipping good/bad?" debate, but I could have done without the sense of entitlement on the part of the author. (via tmn)
An interview with Ruth Reichl, currently the editor of Gourmet, on Garlic and Sapphires, a book about her experiences as a NY Times restaurant critic. (via meg)
Steven Shaw, founder of the excellent food site eGullet, has a new book out called Turning the Tables, an outsider's inside perspective on food and restaurants. Here's an excerpt and a review from Wine Spectator.
The Amateur Gourmet celebrates a year of eating in NYC with a list of his restaurant reviews. Judging by the length of the list, an upgrade from amateur status might be in order.
NYC's best off-the-menu items from an Eater contest. The winning entry? Spaghetti Bolognese at Peter Luger.
Thomas Keller's Per Se is getting rid of tipping, opting for a 20% flat rate for service to be split between the entire staff.
Dan Barber on the embraced chaos of working in David Bouley's kitchen. Barber, who runs the excellent Blue Hill, contributed this essay to the new book, Don't Try This at Home (eGullet chatter).
Ice Cream Factory smackdown in Chinatown. Same owners or will an ice cream war consume Chinatown?
20 hamburgers you must eat before you die. That In-N-Out isn't on here almost got this link disqualified from posting, but since they don't seem to have any other chains on here, I'll let it slide.
Eater is a new NYC food/restaurant blog. Looks a bit too gossipy for my taste, but that's me.
Does the Shitty Tipper Database seem wrong to anyone else? I'm all for underpaid service staff venting and attempting to raise public awareness about bad tipping (which, in the absence of poor service, amounts to an unjust pay-cut determined completely by some random idiot customer). But since when is anything under 17% considered shitty? $0 on a $125 bill, that's shitty. 15% (on the pre-tax amount, I might add) is still the industry standard, no matter how much it sucks to get exactly the minimum for adequate service.
More importantly, what gives these people the right to take someone's full name off of a credit card (procured on the job, BTW) and put it up on the web because of some completely subjective gauge of service provided? If I'm eating somewhere, my expectation is that my credit card is being used only for payment and not for any personal use by the employees of the restaurant. If I don't leave someone what they think was deserved, they should catch me on the way out and ask me about it. Perhaps I forgot or miscalculated. Or maybe the service was a bit off in my mind. If I left no tip, I probably talked to the manager about why I did so and they'll be hearing about it from them. But to be all passive aggressive and get my name from my CC and post it on some internet message board...that suggests to me that maybe they didn't deserve a good tip in the first place.
The folks at Danny Meyer's Shake Shack go above and beyond the call of duty. When a birthday party shows up after an erroneously posted closing time, the manager has food sent over for them from the kitchen at Eleven Madison Park. Amazing service.
Molecular gastronomist Ferran Adria of El Bulli has his own Lay's potato chips in Spain. "Having eaten the entire bag, we can now report that they were noticably better than your average potato chips; the crispiness was just a little grainier than usual, if that makes sense, and the flavor more pleasant."
This review of Per Se mentions their non-alcoholic wine pairings. "With each course, we were given a beverage - ranging from grape juice to steamed milk - which complimented the tastes in the dish. Libby's 'Red Rice and Beans' was completed by a lime margarita. My foie gras with a gossamer grape juice that was finer than most wines."
James Beard Award winners for 2005. Batali is best chef, Per Se is best new restaurant, Danny Meyer is "outstanding restauranteur".
"More big chefs are getting paid to pitch everything from shrimp to raisins -- and not telling their customers". "The Seafood institute pays [chef Ty Fredrickson's restaurant group] $10,000 a year to have the word Alaska in front of its king-crab and halibut dishes."
Taste of Chinatown 2005, April 23 from 1-6pm. Fifty restaurants are offering $1.00 tasting plates in Chinatown tomorrow afternoon. Delicious!
Nominees for the 2005 James Beard Awards announced (PDF file). Nominees include Steingarten, many Minneapolis journalists, Blue Hill at Stone Barnes, Per Se, Keller, Boulud, Danny Meyer, Dan Barber. All five best new restaurtant nominees are in NY.
